Ep. 4 – Joe Shoen – U-Haul

4_16_joe_shoen_portraitThis week’s podcast features the Chairman and CEO of AMERCO, Joe Shoen.  While AMERCO may not be a household name, it is the parent company to one of the most familiar brands in America – U-Haul.  For the past 30 years, Joe has served as CEO and remains one of the most hands-on chief executives anywhere.

In our conversation, Joe discusses how his leadership style differs from the stereotypical Harvard MBA graduate, how he engages with customers to meet their needs, how owning a small business and working closely with small business has contributed to U-Haul’s success, how he leverages his exhaustive travel schedule to improve internal and external relationships, and much more.

SELECT LINKS AND NOTES FROM THE PODCAST:

AMERCO

U-Haul

Brophy College Preperatory

College of the Holy Cross

Harvard Business School

Arizona State University – Sandra Day O’Connor College of Law

Space Age Auto Paint

LeMay: The Life and Wars of General Curtis LeMay

Hap Arnold: The General Who Invented the US Air Force

Calculated Risk: The Extraordinary Life of Jimmy Doolittle — Aviation Pioneer and World War II Hero

U-Haul Internship Program (search Jobs page for listings)

AZ Central video about the high school internship program